Shipping policy
SportyEyes Shipping & Delivery Policy
At SportyEyes, we aim to deliver your eyewear quickly, safely, and reliably. Please read our shipping and delivery terms below:
1. Order Processing Time
All confirmed orders are processed within 24–48 working hours.
Orders placed on weekends or public holidays will be processed on the next business day.
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2. Shipping Carriers
We partner with trusted courier services to ensure safe and timely deliveries, including:
Blue Dart, Delhivery, DTDC, FedEx, and other reliable partners depending on your delivery location.
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3. Estimated Delivery Timelines
Metro Cities: 3–5 working days after dispatch
Non-Metro Cities & Towns: 5–7 working days after dispatch
Remote/Interiors: 7–10 working days (may vary by courier availability)
Note: Delivery timelines may be affected during festivals, natural delays, or unforeseen courier disruptions.
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4. Shipping Charges
Free Shipping on all prepaid orders above ₹1,999 within India.
A flat ₹99 shipping fee applies to orders below ₹1,999.
Cash on Delivery (COD): Available with an additional fee of ₹75.
International Shipping: Available on request. Charges vary by destination and will be shown at checkout.
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5. Tracking Information
Once your order is dispatched, you will receive an email and SMS with tracking details.
You can track your order directly through the courier partner’s website using the provided tracking number.
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6. Lost or Damaged Parcels
If your parcel arrives damaged, please contact us within 24 hours of delivery with photos/videos.
For lost parcels, we will coordinate with the courier partner and ensure either a replacement or a full refund is issued.
SportyEyes is not liable for delays caused by courier partners, but we will provide full support to resolve such cases quickly.
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7. Contact Us
For shipping or deliv
ery-related queries, reach us at:
📧 support@sportyeyes.com
📞 +91 62898 82779